If you know me, you know I dislike
Telstra (pssst, that's the company that runs pretty much all our telecoms in Australia if your not from Aus). My first "broadband connection" was with Telstra back in the days on Cable (98/99) and while many of my high-school buds were riding the Dialup wave I was happily downloading Demo's on Cable (with very crappy limits compared to now!). If memory serves me right, the largest download I had ever made to completion (and several attempts later) was the Men In Black Demo (roughly 30Mb i think) from
Gamespot on a Banksia Wave SP 33.6Kbps modem (I never bought a 56Kbps modem) oh the memories... After my brief time with Telstra I moved over to Optus and never looked back (although they had their share of issues) but if a company can so shamefully consider both upstreamd and downstream traffic into your monthly allowance (meaning uploads are considered downloads in Telstra's eyes), they obviously dont cater for "real broadband users"... maybe moms and dads who could see it in OfficeWorks or some TV Ad and think its cool... After I moved house I went with ADSL (no Cable connections in Essendon or where I live now) so its been a nice ride with
Netspace:-)
Anyhow at
Vividas we use
iinet as our service provider with
Netspace as our backup (both ADSL2+) and coming into work the net was down, apparently "a link to the facility in Windsor has failed", so the smart admins here switched to our backup and everythings cool, only problem is that the fault has been active since 2am... But I just got told why its taken so long for them to fix it... and its a real corker...
From the Original
iiNet Fault Notice 17262:
A link to a facility in Windsor, Melbourne appears to have failed, causing disconnections for customers in multiple areas. The issue is being investigated with our upstream provider. Remote hands have conducted testing on cabling between Windsor and upstream sites. The information currently available indicates a hardware issue. Arrangements are currently being made to diagnose and replace the hardware involved.
OK so they are working on it... But then read the resolution:
Our remote hands are unable to access the room within the Telstra Windsor exchange which holds the affected equipment, as the card reader on this door is broken, and the Telstra facilities manager on site is unable to access this room. A fault has been raised with Telstra to fix this card reader so that our onsite technicians is able to access our equipment.
I'm sorry what?
Our remote hands are unable to access the room within the Telstra Windsor exchange which holds the affected equipment, as the card reader on this door is broken, and the Telstra facilities manager on site is unable to access this room. A fault has been raised with Telstra to fix this card reader so that our onsite technicians is able to access our equipment.
ROFLMAO... how terribly terribly inconvienent and nice, this is the same company that runs almost all our communications stuff... So anyway, reason for the post apart from sharing my laugh about the card reader... Dont be ripped off by subscribing to Telstra BigPond... There's always a better deal somewhere else.